Box Office Associate
Assistant House Manager
Part-Time Usher
Box Office Associate
Kaufman Music Center seeks a part-time Box Office Associate for Merkin Hall.
Responsibilities:
- Maintain the highest standard of customer experience
- Sell tickets in person and via phone
- Respond to phone inquiries and messages
- Print batch tickets for mailing
- Fill comp lists
- Organize will-call and distribute tickets at events
- Catalogue and fill mail orders from brochure mailings
- Provide general assistance to box office manager
- Any other duties reasonably related to the functions described above
Skills & Qualifications
- Strong organizational and customer service skills
- Excellent communication skills
- Works well in a team environment with minimum supervision; and is responsible and flexible
- Box Office or visitor services related experience preferred
- Previous experience with Tessitura ticketing software is strongly desired
To Apply: Please email cover letter and resume to jobs@kaufmanmusiccenter.org. Subject line should read: Box Office Associate. Please indicate in your cover letter how your experience matches the needs of the position. No phone calls, please. Applications will be kept confidential. Kaufman Music Center is an Equal Opportunity Employer.
Wage: $16.50 per hour
Status: Part-time, Non-Exempt
Assistant House Manager
Kaufman Music Center is looking for part-time Assistant House Managers to join the Front of House team at its renowned venue, Merkin Hall. Various shifts available: mornings, matinees and evenings. Weekend availability preferred.
Responsibilities include but are not limited to:
- Supervising ushers and coordinating them to fulfill all front of house duties
- Providing strong leadership for the Front of House team
- Providing courteous service to our patrons and clients
- Directing and/or escorting patrons to their seats
- Enforcing house rules and late seating policy
- Assisting with safety procedures
- Completing a House Manager Report at the close of event
- Completing a Pre/Post Reception report for each event with a reception
Requirements:
- Exceptional customer service, leadership, communication and people skills
- Good problem-solving skills
- Ability to work under pressure and work independently
- Prior experience in a concert hall/theater
- NYC Certification for Fireguard (F-03) required for house managers
- Ability to work a varied schedule including weekends. Availability for morning, matinees, and evenings preferred
Salary: $22.75 per hour
To Apply: Email cover letter and resume to jobs@kaufmanmusiccenter.org and include “Assistant House Manager” in the subject line. Kaufman Music Center is an Equal Opportunity Employer.
Part-Time Usher
Kaufman Music Center is looking for part-time Ushers to join the front-of-house team at the renowned Merkin Hall. Morning, matinee and evening shifts available. Weekend availability preferred.
Responsibilities include but are not limited to:
- Providing courteous service to our patrons
- Directing and/or escorting patrons to their seats
- Enforcing house rules and late seating policy
- Assisting with safety procedures as directed
- Setting up and operating the coat check room and concessions stand
- Other duties assigned by house manager
Requirements:
- Exceptional customer service ability
- Excellent communication skills
- Prior experience in a concert hall/theater
Salary: $16 per hour
To apply: Email cover letter and resume to jobs@kaufmanmusiccenter.org and include “Usher” in the subject line. Kaufman Music Center is an Equal Opportunity Employer.
