Digital Marketing Associate
Institutional Giving Associate
Assistant House Manager
Part-Time Usher
Digital Marketing Associate
Kaufman Music Center is currently seeking a Digital Marketing Associate to work with a results-oriented and dedicated team. Reporting to the Senior Director of Marketing and Communications, the Associate will support the development and implementation of marketing and advertising campaign strategies and content across all sectors of the institution including digital, print, social media, and experiential, and managing key acquisition channels such as Paid Social. This role is ideal for a data-driven professional who thrives on managing multiple programs simultaneously and delivering clear, actionable insights that will drive growth across customer recruitment, brand awareness, web traffic, and revenue supporting the Center’s events, educational programs, and institutional initiatives.
This role is for someone who loves a challenge and the opportunity to implement best practices to build and diversify our audiences and a mission-driven organization. The ideal candidate should have initiative, imagination, a sense of humor, a can-do and proactive attitude, and a love of art and/or music. This role requires someone who can work cross-functionally across various teams, optimize media strategies that generate incremental traffic and revenue in a cost-effective manner, and can juggle and prioritize multiple tasks with a strong attention to detail.
Responsibilities:
- Assist with development and execution of 360 brand and marketing campaigns.
- Work cross-functionally with various departments to collect and aggregate information needed in the development of briefs, plans, or other needs, helping to identify and/or clarify scope, deliverables, goals, objectives, KPIs, target audiences, and other requirements.
- Monitor and analyze promotional performance, cross-referencing data from Google Analytics, and agency platforms and contribute solutions to make data-driven decisions, as well as providing reports on an as-needed basis.
- Assist in developing organic and paid social strategy and take ownership of publishing ads using Meta Business Suite, while also monitoring performance closely and providing actionable insights to optimize ad strategy and spend.
- Plan and schedule paid and organic campaign flight dates to align with the digital marketing calendar.
- Assist in producing high-quality digital content that appeals to target audiences across various channels such as social media, website, ads, and digital signage using tools such as Canva and/or Adobe Creative Suite.
- Serve as a guardian of brand and tone of voice on all channels and ensures content has a consistent look and feel, is formatted to established standards, and meets industry quality standards.
- Track and analyze ongoing digital trends to ensure our strategies are best-in-class within the non-profit/performing arts sectors, as well as within our wider competitive set.
- Oversee customer match files for advanced audience segmentation and create suppression lists to improve efficiency.
- Assist in planning, writing, and managing e-blasts and e-newsletters, and maintaining email marketing automations and workflows for various goals.
- Identify stories, assist in developing content, and concert/artist/student angles that make performing arts accessible and relevant to a wide audience.
- Maintain marketing calendar on a weekly and monthly basis.
Experience:
- 1-2 years experience in digital marketing, brand or social media management.
- B.A. degree with focus on Marketing, Advertising, or related area of study, or equivalent professional experience, preferred.
- Superb oral and written communication skills.
- Proactive, strategic thinker and problem-solver, with an ability to think creatively and develop ideas that align with Kaufman Music Center’s goals.
- Well-organized, detail-oriented, and able to manage multiple projects and priorities simultaneously.
- Strong interpersonal skills: with a desire and ability to cultivate and maintain effective relationships with internal stakeholders, vendors and outside partners, in a fast-paced environment.
- Strong work ethic, with flexibility and willingness to get the job done.
- Proficient in Meta Business Suite and ads manager.
- Knowledge of website analytics tools (e.g., Google Analytics) preferred.
- Knowledge of the arts industry, and arts marketing is a plus.
- Familiarity with digital content design and production tools including Adobe Creative Suite and Canva preferred.
- Must be proficient in the use of Microsoft Office and Google Suite.
- Familiarity with Tessitura CRM system a plus.
To Apply: Please email cover letter and resume to jobs@kaufmanmusiccenter.org. Subject line should read: Digital Marketing Associate. Please indicate in your cover letter how your experience matches the needs of the position. No phone calls, please. Applications will be kept confidential. Kaufman Music Center is an Equal Opportunity Employer.
Salary: $50,000 - $57,000 per year, commensurate with experience
Institutional Giving Associate
Kaufman Music Center is seeking an Institutional Giving Associate to join its Development Department. This position will report to the Associate Director of Development and will work in close collaboration with other members of the Development team and Kaufman Music Center staff to raise funds that support the Center’s mission and institutional fundraising goals.
The Institutional Giving Associate will support and grow a robust portfolio of foundation, corporate and government funders. They will prepare and submit grant proposals and reports, lead cultivation and stewardship efforts, maintain thorough and accurate records of funder correspondence, and provide administrative support for a high-performing development team.
Essential Duties and Responsibilities:
Research & Writing
- Oversee the creation, preparation, and submission of proposals, acknowledgments, and reports for foundations, corporations, and government agencies, alongside the Associate Director of Development
- Support institutional funder cultivation and stewardship, including by drafting quarterly updates for funders and participating in select donor events
- Research potential foundation, corporate, and government funders
- Complete additional writing and editorial projects (such as the Center’s annual Impact Report) as needed throughout the year
Administrative
- Work closely with the Associate Director to track and evaluate short-term and long-term goals for the Center’s institutional fundraising efforts
- Maintain institution-wide data collection and grant tracking systems, including outreach and communications, and gift entry, via the Center’s CRM, Tessitura
- Provide occasional on-site event and stewardship support as needed
- Participate in other administrative duties as assigned
Requirements:
- Excellent writing and communication skills
- Ability to quickly synthesize a variety of materials into effective and compelling prose
- Strong attention to detail, follow-through, and organizational skills
- Positivity, flexibility, and resourcefulness in a deadline-driven environment
- Proficiency with Microsoft applications and experience with data management (Tessitura experience preferred)
- Grant writing experience and experience working in a non-profit environment preferred
- Enthusiasm for Kaufman Music Center’s mission and an eagerness to connect supporters with its work
To Apply: Please email cover letter and resume to jobs@kaufmanmusiccenter.org. Subject line should read: Institutional Giving Associate. Please indicate in your cover letter how your experience matches the needs of the position. No phone calls, please. Applications will be kept confidential. Kaufman Music Center is an Equal Opportunity Employer.
Salary: $55,000 - $60,000 per year, commensurate with experience
Assistant House Manager
Kaufman Music Center is looking for part-time Assistant House Managers to join the Front of House team at its renowned venue, Merkin Hall. Various shifts available: mornings, matinees and evenings. Weekend availability preferred.
Responsibilities include but are not limited to:
- Supervising ushers and coordinating them to fulfill all front of house duties
- Providing strong leadership for the Front of House team
- Providing courteous service to our patrons and clients
- Directing and/or escorting patrons to their seats
- Enforcing house rules and late seating policy
- Assisting with safety procedures
- Completing a House Manager Report at the close of event
- Completing a Pre/Post Reception report for each event with a reception
Requirements:
- Exceptional customer service, leadership, communication and people skills
- Good problem-solving skills
- Ability to work under pressure and work independently
- Prior experience in a concert hall/theater
- NYC Certification for Fireguard (F-03) required for house managers
- Ability to work a varied schedule including weekends. Availability for morning, matinees, and evenings preferred
Salary: $22.75 per hour
To Apply: Email cover letter and resume to jobs@kaufmanmusiccenter.org and include “Assistant House Manager” in the subject line. Kaufman Music Center is an Equal Opportunity Employer.
Part-Time Usher
Kaufman Music Center is looking for part-time Ushers to join the front-of-house team at the renowned Merkin Hall. Morning, matinee and evening shifts available. Weekend availability preferred.
Responsibilities include but are not limited to:
- Providing courteous service to our patrons
- Directing and/or escorting patrons to their seats
- Enforcing house rules and late seating policy
- Assisting with safety procedures as directed
- Setting up and operating the coat check room and concessions stand
- Other duties assigned by house manager
Requirements:
- Exceptional customer service ability
- Excellent communication skills
- Prior experience in a concert hall/theater
Salary: $16 per hour
To apply: Email cover letter and resume to jobs@kaufmanmusiccenter.org and include “Usher” in the subject line. Kaufman Music Center is an Equal Opportunity Employer.
