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Open PositionS

Director of Social Innovation
Production Manager
Executive Assistant & Project Manager
Box Office Manager

DIRECTOR OF SOCIAL INNOVATION

The Director of Social Innovation is a new position and is a demonstration of Kaufman Music Center’s ever-increasing commitment to harness the power of our programs to create and maintain positive social impact for a wide range of constituents including students, artists, audiences, and the broader community in New York City. The Director of Social Innovation will report to the Executive Director, join the senior leadership team, and will work closely with staff and faculty throughout the Center to develop and execute a wide range of initiatives. Leading a community-driven process of listening, learning, building consensus, acting, evaluating and adapting will be critical. Success will require effective partnership in many areas, including government, social services, arts, education, and a broad range of community members. The Director will also work in close partnership across departments to bring new capabilities to existing priorities.

Specific Duties and Responsibilities

  • Work with colleagues across program areas to deeply understand, leverage and enhance the full scope of current offerings
  • Oversee current community partnership initiatives
  • Build and maintain future partnerships including those with schools, community centers, housing developments and other performing arts institutions
  • Oversee training and processes for all employees in the areas of Diversity, Equity, and Inclusion. Make related recommendations for changes and additions in these areas
  • Build and maintain a robust and equitable recruitment, engagement, and onboarding initiative for a range of KMC programs for school-aged children and their families
  • Support the Development department with deliverables and metrics that build a case for new and increased funding
  • Track and report impact data from across the organization
  • Develop and maintain a framework to determine social impact of programs and initiatives
  • Work with Marketing and Communications to develop tools and processes that engage a wide range of public audiences
  • Prepare materials, oversee select program staff members, and perform other duties as necessary

Requirements

  • A minimum of 5 years of demonstrated success in designing and managing program within the field of music education and/or the performing arts
  • Experience working with a range of partners which could include community centers, supportive housing, local government, family services, early childhood, youth development, workforce development, etc.
  • Experience working with a wide variety of education providers, such as early childhood, K-12, higher education
  • A working knowledge of current practices and issues in music education and in the professional performing arts world
  • A passion for using the arts to uplift as many people as possible

To Apply
Kaufman Music Center is an equal opportunity employer.  To apply, please email cover letter, resume and salary requirements to jobs@kaufmanmusiccenter.org with Director of Social Innovation in the subject line. Applications will be kept confidential.


PRODUCTION MANAGER

Kaufman Music Center seeks an experienced Production Manager to oversee the production of all events in Merkin Hall, Ann Goodman Recital Hall, and related spaces at Kaufman Music Center. The PM is the primary technical contact for Kaufman staff, rental clients, and their professional technical personnel; and will act as liaison for the above groups to successfully meet the production and technical requirements for all events, while also ensuring high safety standards, production values, and good artist/audience experiences. 

The Production Manager is a full-time management position that reports to the Director of Artistic Planning for Kaufman Music Center.

Knowledge and Abilities:

  • Strong knowledge of theater production and entertainment technology in lighting and design, sound reinforcement and recording, video sources and projection, and stagecraft. Experience with theater and concert production technical requirements. Familiarity with orchestral and ensemble set-ups for classical, jazz, pop, and world music.
  • Strong supervisory skills for overseeing technical staff with a wide range of talent and experience and effective teamwork, leadership, motivational and problem-solving skills. Ability to wisely manage workforce in compliance with applicable requirements including collective bargaining agreements.
  • Experience managing an IATSE stage crew and knowledge of Collective Bargaining Agreements
  • Work with Client Services Manager as the “face” of Merkin Hall for all external clients regarding technical issues and production elements.  
  • Strong interpersonal skills and ability to work with diplomacy and tact with artists and staff.
  • Problem-solving skills and the ability to multi-task and think on his/her feet
  • Excellent communication and organizational skills
  • Patience, professionalism, and the ability to productively engage with a wide range of constituents including artists, staff, students, families, and audience members
  • Enthusiasm for working in a performance space that bridges professional concert presentation and music education.

Responsibilities:

  • Supervise Merkin Hall technical staff and make hiring, termination, and disciplinary recommendations, with input and oversight from Director of Artistic Planning.
  • Schedule stage managers, sound engineers, and recording engineers; coordinate recording studio schedule.
  • Ensure that all scheduling, payroll, and staffing assignments are consistent with all applicable requirements.
  • Input crew payroll and analyze payroll trends.
  • Assess and coordinate stage, lighting, and sound needs and event schedules for all Merkin users. Determine staffing necessary for in-house productions and rentals.
  • Communicate technical requirements and front-of-house needs to all show crew and house manager.
  • Oversee set-ups for all Merkin Hall events, including rehearsals, auditions, photo shoots, etc.; and events in other spaces as needed.
  • Interface with external clients, staff, and faculty during events regarding technical and production elements and communicate any last-minute changes or outstanding event details to technical staff
  • Coordinate and advance in-house festivals and productions, with input from other Kaufman staff.
  • Enforce rules and safety procedures for Merkin Hall, including backstage and front-of-house, and update procedures as needed.
  • Provide orientation and training for staff, faculty, and crew in safety procedures and the proper use of stage equipment, as is appropriate. Provide advice about and documentation of best practices.
  • Coordinate maintenance and repair of stage equipment. Track production expenses and communicate budgetary needs to Director of Artistic Planning. Maintain and submit records of all production related expenses, payroll, rentals, transportation, supplies, etc.
  • Maintain stage inventory and supply ordering
  • Identify current needs and future technical improvements to ensure Merkin Hall is a top-tier competitive performance space in collaboration with Director of Artistic Planning
  • Ensure that the concert hall and backstage areas are clean, safe, and well organized
  • Ability to maintain and oversee improvements to lighting plot and A/V systems
  • Acquaint clients with facility and provide tours as needed in conjunction with Client Services Manager
  • Work with staff, AV consultants, and contractors to manage installation of upgrades or repairs to fixtures, AV, and other theater equipment in all performance and ancillary spaces.
  • Develop season production calendar, and productions schedules and implementation plans for each event. Contract for additional rental equipment as needed and approved.

Requirements:

  • 5 years theater and/or concert production experience, including some supervisory experience
  • Bachelor’s Degree in Technical Direction, Theater Production, Performing Arts or a related field a plus
  • Prior experience with lighting consoles (ETC consoles) and lighting design
  • Prior experience with sound boards and recording equipment
  • Ability to work a flexible schedule, including weekdays, weeknights, and weekends
  • Ability to work independently and with full accountability
  • Ability to work in AutoCAD or Vectorworks strongly preferred

Position Available: Immediately.

Kaufman Music Center is an equal opportunity employer.  To apply, please email cover letter, resume and salary requirements to jobs@kaufmanmusiccenter.org with Production Manager in the subject line. Applications will be kept confidential.


Executive Assistant & Project Manager

The Executive Assistant and Project Manager supports the work of the Executive Director at Kaufman Music Center and plays a key role in working with both external and internal constituents to advance the work of the institution. In addition, the Executive Assistant and Project Manager works with staff members throughout the institution to coordinate large-scale projects that intersect with all our music education and presentation programs.

  • Leadership Support:  Communicate and coordinate with a wide range of constituents on behalf of the Executive Director, including external partners and colleagues, Trustees, donors, and staff.  Manage the schedule for the Executive Director, coordinate meetings and logistics and related materials. Assist with drafting, editing, and proofing communications and presentation materials. Work with the Development team to track donor interactions. Maintain calendar and produce related materials for all Board of Trustees meetings and committee meetings. Work closely with the Chief Administrative Officer on HR communications and other Business Office related matters.
     
  • Project Management:  Support initiatives and projects of the Executive Director, including research, coordination among staff members, scheduling, and communications. Perform other related functions as assigned.

Qualifications
The successful candidate will have a minimum of 2 years of experience in an administrative position, excellent writing and communication skills, and fluency with relevant technology. The successful candidate will also have superior organization skills, emotional intelligence, a collaborative team spirit, and a good sense of humor. Experience in and a knowledge of the performing arts would be an asset in this position.

To Apply
Kaufman Music Center is an equal opportunity employer. To apply, please email cover letter, resume and salary requirements to jobs@kaufmanmusiccenter.org with Executive Assistant/Project Manager in the subject line. Applications will be kept confidential.


 

Box Office Manager

As a member of the Kaufman Music Center Marketing Department under the direct supervision of the Director of Marketing & Communications, the Box Office Manager is charged with maintaining an accurate and customer-friendly ticket office, which serves the highly acclaimed Merkin Hall and other facilities at the Center. 

The Box Office Manager must be able to relate to many different constituencies, both internal and external; manage box office staff members and promote a positive work environment; and behave and communicate as a leader. The Box Office Manager sets an example by actively working window and phone ticket sales whenever possible.

Requirements:

  • Prior experience with the Tessitura database is preferred
  • Strong customer service and interpersonal skills
  • Excellent phone manner
  • Demonstrated ability to communicate openly and effectively
  • Ability to thrive in a fast-paced environment.
  • Ability to organize and prioritize many deadlines and tasks simultaneously
  • A music background is desirable.

Responsibilities:

  • Supervising Daily Box Office Operations
    • Training and scheduling box office staff
    • Supervise day-to-day box office operations
    • Setting up and maintaining the concert season in the Tessitura database
    • Creating event pages for rental presentations on the Kaufman Music Center web site
    • Tracking series/performance/sales goals set annually by the Director, Marketing & Communications
    • Reporting on daily and weekly ticket sales, attendance, sales, and promotions for other KMC departments as needed
    • Coordinating ticketing for Kaufman Music Center school performances
    • Assisting with window and phone ticket sales
    • Organizing and coordinating lobby print collateral, including brochures and posters
    • Fielding questions from current and prospective patrons
  • Supporting Marketing & Communications
    • Updating promotions including pricing, special offers and seating
    • Assist in implementing special Tessitura projects through testing, training, and other activities
    • Reaching out to current and prospective patrons to help secure ticket sales including subscribers, group ticket buyers, etc.

Requirements:
A bachelor’s degree, two year’s related experience, and familiarity with the Tessitura database preferred.

Position Available: Immediately.
To apply, please email cover letter, resume and salary requirements to jobs@kaufmanmusiccenter.org with Box Office Manager in the subject line. Applications will be kept confidential.

Kaufman Music Center is an equal opportunity employer.