Jobs & Internships
Kaufman Music Center seeks an Event Operations Manager charged with managing venue rental operations for the Center’s public spaces including Merkin Concert Hall and other facilities, overseeing Kaufman’s room rental business, and assisting with the coordination of Merkin Concert Hall presentations and other internal events. This position also plays an active role in all concert business and reports directly to the Producer & Managing Director of Merkin Concert Hall.
As the primary liaison for the Center’s rental division, the Event Operations Manager will administer all aspects of selling, coordinating, and executing rental events, in collaboration with the Production Manager. This position is responsible for maintaining the current client base and working with the Producer & Managing Director on new business development. The Event Operations Manager must be able to relate well to many different constituencies, both internal and external; maintain a high level of customer service and accuracy; behave and communicate as a leader; and juggle multiple competing tasks with grace and confidence.
- Field all inquiries regarding the rental of Merkin Concert Hall, Ann Goodman Recital Hall and other public spaces. Act as a first point of contact for potential clients, facilitate walk-throughs, and coordinate communications with potential clients, providing estimates and all necessary follow up. Offer rental clients and internal presenters guidance on producing events at Kaufman Music Center.
- Maintain Kaufman’s institutional calendar in Artifax with an extreme level of detail and accuracy, ensuring that information for all events, rehearsals, classes, meetings, etc is entered correctly. Create and distribute Artifax reports monthly and as needed.
- Create contracts and agreements for venue rentals; Administer tracking and execution of event contracts, insurance certificates, or other event documentation. Assist with other concert division contracts and payments.
- Prepare invoices, monitor payment schedules, and receive payments for venue rentals; Ensure timely collection of deposits and balance payments from clients; Track annual income and rental expenses.
- Assist Producer & Managing Director with Kaufman programming including Ecstatic Music Festival, Tuesday Matinees, What Makes It Great, and Theater Wing presentations. Collaborate with internal clients (school divisions) on their events as needed.
- Oversee Kaufman’s room rental program; monitor and make suggestions regarding procedures and work with the front desk on implementation. Handle arrangements and scheduling of long term studio and classroom rentals.
- Liaise with marketing and box office staff on the creation and maintenance of renter events in Tessitura database and on Kaufman Music Center website. Maintain an active flow of information with box office staff regarding ticketing needs for rental clients.
- Work closely with Production Manager to coordinate production needs for all events, and be on site after hours as needed. Manage piano tuning schedule.
- Work closely with Program Coordinator and overseeing the timely receipt of program and publicity materials.
- Maintain production books, concert information packets, rate sheets, etc. Work with marketing to ensure that rental materials on the website are up to date.
- Maintain the current client base by providing excellent customer service and responding to the needs of our clients. Work on special projects to develop new or return business.
- Respond to feedback, resolve customer service issues and make recommendations on departmental policy. Ensure all items are communicated effectively to the appropriate parties both within and outside of the organization.
These professional skills will serve the candidate very well:
- Strong ability to communicate openly and effectively
- Strong customer service and interpersonal skills
- Ability to organize and prioritize MANY deadlines and tasks simultaneously
- Extremely detail-oriented
- Entrepreneurial and collaborative attitude
- Able to work independently and as part of a small team.
- Ability to thrive in a fast-paced environment.
- A music background and interest in contemporary performing arts is highly desirable.
- Prior experience with Artifax is ideal; knowledge of scheduling software recommended.
A bachelor’s degree and three years of related experience. A background in music and familiarity with Artifax or other scheduling software is preferred. Able to work some evenings and weekends.
Position Available: Immediately.
To apply, please send a résumé, cover letter with salary requirements and where you found this ad to: email@example.com. Please place the job title in the subject line of your email.
Kaufman Center is an equal-opportunity employer.
Kaufman Music Center seeks a gifted Manager of Institutional Giving to join an energetic, high-volume development department consisting of four staff members plus one intern. The Manager of Institutional Giving reports to and works closely with the Director of Development to implement an effective, responsive institutional giving program. As a front line fundraiser, the Manager has primary responsibility for soliciting, securing and stewarding foundation, corporate, and government support totaling approximately $1M annually.
The successful candidate will enjoy a dynamic work environment, with ongoing opportunities for creative collaboration in concert with his/her development colleagues, the Center’s leadership and seasoned program staff, as well as various members of the Board of Trustees.
- Manage a portfolio of funders and prospects, and create and implement strategies for cultivation, solicitation, and stewardship of gifts
- Primary grants manager responsible for writing letters, proposals, reports, and other correspondence related to foundations, corporations, and government agencies
- Develop fundraising strategies and participate in the goal setting process to achieve department revenue goals
- Work closely with staff to gain a thorough knowledge of programs and services and communicate that information to funders through proposals, reports, meetings, and site visits
- In collaboration with the Business Office, develop budgets and financial materials for proposals and reports
- Manage departmental calendar to meet deadlines and maintain funding relationships in a timely manner
- Conduct and oversee prospect research, develop donor profiles, and provide briefings for meetings
- Write government grants and oversee government grant awards, including submission of reports and supporting documentation, and all related processes including keeping databases up to date;
- Maintain donor lists and other supplementary tracking materials
- Manage institutional contacts, lists, and reports in fundraising database (Tessitura)
- With collaboration from the Development department, solicit and coordinate in-kind donations from businesses and corporations
- In coordination with Marketing staff, work to build the Center’s corporate sponsorship program
- Coordinate mailings to institutional contacts; attend select donor events
- Oversee interns and volunteers when appropriate
- Bachelor’s degree is required, Master’s degree is welcome. Degrees in arts administration, music, or music preferred; English, journalism or other related disciplines with a heavy focus on writing also given very strong consideration.
- Three to five years grant-writing experience, preferably for a non-profit arts or cultural organization.
- Superior writing and research skills, including proven ability to conceive and write grant proposals; excellent presentation skills.
- In-depth knowledge of foundation, corporate, and government grant application procedures
- Ability to synthesize a variety of material into effective prose.
- Very strong attention to detail and follow-through; excellent organizational skills.
- Demonstration of initiative, flexibility, and resourcefulness in working effectively on multiple projects.
- Ability to succeed in a deadline-driven environment.
- Experience with fundraising database required; knowledge of Tessitura a plus.
- Experience with writing government grants and overseeing government grant awards, including submission of reports and supporting documentation, is highly preferred.
- Some evening or weekend availability for event attendance.
- Seeking a creative, strategically-oriented individual with a collaborative spirit.
To apply, please send a résumé, a cover letter with your salary requirements and where you found this ad, and one writing sample to: firstname.lastname@example.org. Please place the job title in the subject line of your email.
Kaufman Center is an equal-opportunity employer.
Kaufman Music Center is looking for part-time Ushers to join the front-of-house team at the renowned Merkin Concert Hall. Various shifts available: mornings, matinees and evenings. Weekend availability preferred.
Responsibilities include but are not limited to:
- Providing courteous service to our patrons
- Directing and/or escorting patrons to their seats
- Enforcing house rules and late seating policy
- Assisting with fire code safety procedures
- Setting up and operating the coat check room and concessions stand
- Other duties assigned by house manager
- Exceptional customer service ability
- Excellent communication skills
- Prior experience in a concert hall/theater
To apply, email letter and resume to email@example.com and include “Usher” in the subject line. Kaufman Music Center is an Equal Opportunity Employer.